Privacy Policy
SecondsEdge Pty Ltd
Last updated: February 13, 2026
1. Introduction
SecondsEdge Pty Ltd (“SecondsEdge”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By accessing our website or engaging our services, you agree to the terms of this Privacy Policy.
2. Who We Are
SecondsEdge Pty Ltd is a software development and consulting company providing technology advisory, product development and related services.
For the purposes of this Privacy Policy, “personal information” has the meaning given in the Privacy Act 1988 (Cth).
2.1 Anonymity and Pseudonymity
Where lawful and practicable, you may interact with us anonymously or by using a pseudonym, such as when browsing our website or making a general enquiry.
We may need to identify you when it is reasonably necessary to provide services, verify instructions, process payments, manage contracts, or comply with legal obligations.
3. What Personal Information We Collect
We may collect personal information in a variety of ways, including when you visit our website, contact us, or engage our services.
3.1 Information You Provide
We may collect:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Project details or briefs
- Billing and payment information
- Any other information you voluntarily provide
3.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and device information
- Pages viewed and time spent
- Referral source
- Interaction data
- Cookie data
3.3 Information Collected During Service Delivery
If you engage us for services, we may collect:
- Business and operational information relevant to your project
- Technical data required to deliver services
- Communications between you and our team
3.4 Children's Privacy
Our services and website are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take reasonable steps to delete it.
4. How We Collect Information
We collect personal information:
- Directly from you via forms, email, phone, chat or meetings
- Automatically through website analytics and cookies
- From third parties where you have authorised disclosure
5. How We Use Your Information
We use personal information to:
- Respond to enquiries
- Assess project suitability
- Provide consulting and development services
- Communicate about your engagement
- Issue invoices and process payments
- Improve our website and services
- Conduct internal analytics and performance optimisation
- Comply with legal and regulatory obligations
We may use de-identified or aggregated data for analysis and service improvement.
6. Disclosure of Personal Information
We may disclose your personal information to:
- Cloud hosting providers
- IT and infrastructure service providers
- Analytics and marketing platforms
- Payment processors
- Professional advisers such as lawyers and accountants
- Contractors or subcontractors engaged to assist with service delivery
We do not sell personal information.
We only disclose personal information where reasonably necessary for business operations or as required by law.
7. Cookies and Analytics
Our website uses first-party and third-party cookies and similar technologies to:
- Analyse traffic and user behaviour
- Improve user experience
- Measure marketing effectiveness
- Optimise performance
We may use third-party analytics and measurement providers. Those third parties may collect information about your interactions with our website and handle that information in accordance with their own privacy policies.
You can control cookies through your browser settings, including blocking or deleting cookies, although doing so may affect website functionality.
8. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include:
- Encrypted data transmission
- Secure cloud infrastructure
- Access controls and authentication
- Regular system monitoring
While we implement appropriate safeguards, no online system is completely secure and we cannot guarantee absolute security.
8.1 Notifiable Data Breaches
If we experience an eligible data breach under the Privacy Act 1988 (Cth), we will comply with the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
9. Overseas Disclosure
Some of our service providers may be located outside Australia.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle the information in a manner consistent with the Australian Privacy Principles.
Subject to any exceptions under the Privacy Act 1988 (Cth), we remain accountable for personal information handled by overseas recipients on our behalf.
10. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
11. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, incomplete or misleading.
Requests can be made by contacting:
We will respond within a reasonable timeframe.
12. Marketing Communications
We may send direct marketing communications about our services in compliance with the Spam Act 2003 (Cth), including obtaining consent where required and providing a functional unsubscribe mechanism.
You may opt out of marketing communications at any time using the unsubscribe link or by contacting us directly.
13. Third Party Websites
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of external sites.
14. Complaints
If you believe we have breached applicable privacy laws, you may contact us at:
We will investigate and respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
15. Changes to This Policy
We may update this Privacy Policy from time to time.
The current version will always be published on our website with the effective date.
16. Contact Details
SecondsEdge Pty Ltd
Email: info@secondsedge.com
Website: https://secondsedge.com